Maximize engagement with our seamless retail scheduling software

From in-store appointments to sell-out events, our powerful booking tools, dedicated account management, and robust data reporting empower you to deliver effortless, personalized interactions.

Trusted by world's leading retailers

Transform every customer interaction into a revenue-driving experience

In today’s dynamic retail landscape, building meaningful connections and offering immersive, tailored experiences are essential to winning customer loyalty. Appointedd’s retail scheduling software empowers forward-thinking brands to deliver seamless, omnichannel customer journeys—from personal shopping and in-store fittings to exclusive product launch events, virtual styling appointments, and online masterclasses.

Why Appointedd?

Build customer loyalty

Appointedd empowers retailers to craft personalized, branded customer journeys. With fully native booking tools and customizable, branded email communications, you can strengthen connections, foster loyalty, and keep customers coming back for more.

Omnichannel convenience

Modern consumers demand flexibility and convenience. Appointedd offers real-time availability, enabling customers to book personal shopping sessions, virtual consultations, or exclusive events from any device, at any time.

Dedicated support and insights

With Appointedd, you're never alone. Enterprise retail clients receive dedicated support from a Customer Success Manager, regular business reviews with tailored data insights, and access to 24/7 live support to ensure your success at every stage.

The proof is in the numbers

230%

increase in booking numbers for Charlotte Tilbury

300%

increase in average basket value per customer for a UK retailer.

360%

increase in online inquiries into virtual services for SpaceNK

11%

of revenue generated from appointments for Charles Tyrwhitt

Features valued by our retail clients

Sleek and customizable booking widgets

Brand customization: Tailor booking tools with your brand’s colors, fonts, and logos.
Versatile widgets: Include images and descriptions, multi- location maps, conditional questions and file uploads.
Mobile-first design: Ensure a seamless, user-friendly experience on any device.

Seamless event management

Effortless check-ins: Simplify entry with QR-coded tickets and real-time tracking.
Integrated payments: Enable deposits and multi-price tickets with ease.
Virtual events: Host webinars and masterclasses with our Zoom and Teams integration.

Explore our event management features

Manage teams effortlessly

Easy staff adoption: Intuitive platform designed for diverse teams.
Two-way calendar sync: Integrates with all calendar platforms for seamless scheduling.
Multiple permission levels: Flexible access control for staff.
Utilization reporting: Monitor appointment and staff utilization to drive efficiency

Analytics and reporting

In-app reporting suite: Easily access and analyze your data within the platform.
Data insights: Gain actionable insights into booking trends and performance.
Exportable booking data: Quickly export booking data for further analysis or reporting.
Activity log: Track and review all user activities for better management and oversight.

Explore our analytics and reporting features

Automated and personalized communications

Automated booking communications: Send custom confirmations, reminders, and follow-ups.
Full email personalization: Create fully customized email templates using HTML.
Domain authentication: Improve email deliverability and brand trust by sending from your own domain.

Explore all features

Product lead at Charlotte Tilbury

“Our partnership with Appointedd has truly supported our mission to connect and deliver an easy-to-use premium beauty experience with our global customers everywhere! Whether we’re interacting in person or online, we want to bring a one-of-a-kind experience to everyone!”

Hannah Templeton, CRM and Loyalty Manager at Space NK

“Appointedd is really helping us bridge the gap between the online and offline customer journey. We are an omnichannel business and we want our customers to engage with us via our website and to visit us in-store. So for us, Appointedd has been key in connecting the two – it’s created a more streamlined customer journey.”

Louis Coelho, Retail Operations Manager at Charles Tyrwhitt

“Appointedd has revolutionized our booking process. The reporting capabilities and premium aesthetic have made our operations smoother and more aligned with our brand. It’s been a game changer for efficiency and customer satisfaction.”

Jessica Overman, Regional Marketing & Events Manager at H beauty

“Every year, our H beauty Carnival campaign becomes bigger and bolder and we've been delighted to partner with Appointedd to enhance the customer experience each time. In 2024, we were excited to introduce a new approach to ticketing, leveraging Appointedd's technology to offer our customers even greater choice and flexibility, to excellent effect.”