Luxury brands deserve a best in class booking app
Considered purchases require care and attention. Customers looking to purchase a precious item are often demanding. Scheduled appointments are the key to converting potential customers into loyal brand advocates.
Trusted by world's leading brands
A luxury experience starts at time of booking
Create the seamless, enjoyable experience that your customers know and love with Appointedd’s high end flexible booking software. Our luxury beauty clients can offer 1:1 personal shopping experiences in store or a virtual masterclass for thousands of attendees. Often, they do both. Appointedd offers the entire scheduling solution for those essential omnichannel customer journeys.
Why Appointedd?
Appointedd’s evergreen booking and scheduling software is trusted by leading companies to improve the customer experience, accelerate revenue streams, and simplify global operations.
Top-class account management
Our experienced team offers clients bespoke, proactive and strategic support and is there to help them every step of the way.
Flexible and scalable scheduling
We offer multi-language and multi-timezone scheduling tools along with unlimited bookings, 4,000+ integrations and our fully open API.
Evergreen and cutting edge app
We constantly innovate and add new features and integrations, available to all customers at no additional cost, and with no downtime!
Proven results
235% increase in booking numbers for Charlotte Tilbury
360% increase in online customer inquiries after introducing virtual services for Space NK
175% increase in bookings for Chisholm Hunter
Appointedd's features for luxury retail
Customizable booking tools
Personalize your booking and scheduling tools so that they flow seamlessly alongside your brand and existing online presence.
Automated communications
Appointedd automatically generates booking confirmations, reminders, and follow-ups – maintaining consistent touchpoints with your customers, saving you valuable time, and reducing no-shows.
External calendar sync
The live calendar sync feature ensures Appointedd is connected to external calendars, automatically updating your own calendar and avoiding double booking.
Video conferencing
Schedule and host everything from meetings to masterclasses and large capacity online events and livestreams.
Unlimited bookings 24/7
Our evergreen product offering means you have unlimited booking tools working around the clock.
GDPR compliant CRM and marketing suites
Appointedd complies with the EU General Data Protection Regulation (GDPR) and can easily integrates with your own CRM system.
“Our partnership with Appointedd has truly supported our mission to connect and deliver an easy-to-use premium beauty experience with our global customers everywhere! Whether we’re interacting in person or online, we want to bring a one-of-a-kind experience to everyone!
Wherever they are, our customers can discover and enjoy our suite of Charlotte Tilbury skincare and make up products and experiences with ease.”
Szilvia Szabo, Product Lead, Charlotte Tilbury
“Appointedd is really helping us bridge the gap between the online and offline customer journey. We are an omnichannel business and we want our customers to engage with us via our website and to visit us in-store. So for us, Appointedd has been key in connecting the two – it’s created a more streamlined customer journey.”
Hannah Templeton, CRM and Loyalty Manager, SpaceNK
World class integration partners
Appointedd’s many partnerships extend our offering even further, with 4,000+ integrations and our fully open API.
Find out how experts craft customer journeys that increase sales
Luxury retail shoppers want and expect a degree of exclusivity in their shopping experience. Appointedd’s work with the likes of Liberty of London, Harrods, and Charlotte Tilbury has taught us a thing or two about innovating and responding to changes in customer behaviours.
Check out our one pager for all the top tips on creating omnichannel customer journeys that convert.
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Fast setup, no tech skills needed
24/7 live chat support
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For enterprise
Dedicated account management
Ongoing strategic support and enterprise SLAs
In-depth data and reporting
Team of in-house industry experts