Space NK
SpaceNK is the ultimate curator of over 100 of the most in-demand, innovative and boundary-pushing beauty brands. As a go-to destination for worldwide beauty discovery, SpaceNK regularly run events to connect brands with customers. Appointedd has empowered SpaceNK to connect with their customers since 2019.
Key results
1,300%
10,000
25+
Why us
Appointedd were chosen by SpaceNK because it empowers their mission to offer customers everything they need to help you explore, experiment and enjoy their beauty brands. Appointedd’s 100% customizable software ensures that the customer’s journey from booking to attending their appointment is entirely uninterrupted from the SpaceNK colour and branding that they know and trust.
Why now
SpaceNK aim to offer a bespoke shopping experience to all of their customers. In order to offer luxury, they offer a 1:1, personalized experience from start to finish. Appointedd allows them to meet their customers where they want to be met, whether that’s online, or in-store, to create truly amazing experiences for their customers without sacrificing an ounce of luxury along the way.
“Appointedd is really helping us bridge the gap between the online and offline customer journey. We are an omnichannel business and we want our customers to engage with us via our website and to visit us in-store. So for us, Appointedd has been key in connecting the two – it’s created a more streamlined customer journey.”
Hannah Templeton, CRM and Loyalty Manager
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For enterprise
Dedicated account management
Ongoing strategic support and enterprise SLAs
In-depth data and reporting
Team of in-house industry experts