Delivering a seamless and premium beauty experience to customers globally

Charlotte Tilbury’s recent revamp of their services, particularly with the introduction of the “Red Carpet Ready” instore service, showcases their commitment to providing exceptional beauty experiences that cater to their customers needs.

The store teams have experienced significant engagement with their beauty services, with over 38,000 appointments booked in-store throughout the year. Impressively, the “Red Carpet Ready” service has emerged as a popular choice, accounting for nearly 15% of all bookings.

They have also seen great success in generating nearly 73,000 appointments from Virtual Consultations and Masterclasses; a testament to their effective digital marketing strategies and customer-focused approach.

Charlotte Tilbury’s beauty experiences, both in-person and online, are instrumental in not only engaging customers but also educating them about skincare and makeup techniques while showcasing Charlotte Tilbury’s products and driving sales.

By embracing technological innovations across various aspects of their business, Charlotte Tilbury optimises their operations, drives sales, and stays competitive in the ever-evolving beauty industry.

By leveraging Appointedd’s services, Charlotte Tilbury can provide customers with easy access to their skincare and makeup products, as well as unique beauty experiences, both in-person and online.